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News & Faculty corner


Empathy and Relationship Management

There is a new post on our faculty corner with insights on building long term relationships with clients and impacting performance outcomes. It explores how common human emotions like empathy, gratitude and appreciation play a critical role in gaining trust and loyalty. We'd love to hear your thoughts and experiences on business sustainability and the role empathy plays in it.

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Boulder Institute of Microfinance

120 E Washington Street Suite 325
Syracuse, New York 13202, USA
+1 (315) 760-3091

Boulder Institute